Just months after it officially launched its Philippine operations, the Aster Medical and Diagnostics Clinic, owned by Aster DM Healthcare, is revolutionizing how medical services is being offered in the country through the introduction of the electronic medical records (EMR) as part of the value-add to its services. All transactions are paperless, from the moment patients sign in at the reception up to their consultations with the doctor, or different doctors at the clinic.
The goal of EMR is to provide a centralized database that will allow Aster DM Healthcare’s network a seamless delivery of care to its patients. Through the EMR technology, patients are unburdened of the inconvenience of repeating the basic information and details of their concerns over and over again. Their records are inputted in the clinic’s records and will be updated every time they visit or consultations are made, which the doctors in our network can easily refer to for background information.
Joyce Alumno, president & country manager, Aster DM Healthcare – Philippines stressed that this technology lessens the room for error. With everything documented in one system, patients no longer need to recall past tests or results giving our doctors more accurate background information about their patients. This also eliminates the unnecessary stress of waiting for feedback or doctor’s orders for the reference of the billing section.
“This technology streamlines the flow of information across our network. Check-ups, as it is, is already stressful and in Aster, we are committed to delivering our promise of treating patients well. From the moment they are welcomed in our reception area and all throughout the process, we want to make it as convenient and stress-free as we possibly can,” Alumno said.
The EMR technology is one of the standard services in Aster’s network and is proud to bring this technology to the Philippines, which is their first operation in the whole Southeast Asian region.
“We are proud to pioneer this technology in the Philippines. One at a time, we are bringing in systems and technologies that help transform how we do our medical services today,” she highlighted.
“What started as a way of giving back to the Filipino community paved the way for an opportunity to see what is missing and where we can provide help in an organized manner. Setting up clinics and hospitals is something that we have been doing in the past 28 years across the GCC region, Middle East, and India, and we are hoping to do the same in the Philippines,” Alumno said.
Aster DM Healthcare is one of the largest healthcare conglomerates in the Gulf Region, Middle East, and India. Founded by Dr. Azad Moopen, the Dubai-based healthcare conglomerate is committed in delivering quality and affordable healthcare in the countries where it is present. It first made it presence in the Philippines through its non-profit arm, Dr. Moopen’s (DM) Foundation, when it launched its “Save the Little Hearts” program that granted surgeries to children with congenital heart defects.